Delete from the app
iPhone or iPad: Settings → Support → Delete Account.
Android: Settings → Purchase Account → Delete Account.
Sign in to the account you want to delete, review the information, and complete the deletion steps. Uninstalling the app does not delete your service account.
If you cannot use the app
- Send an email from the address associated with your account to history8720@gmail.com with the subject “TokTokTok account deletion request”.
- Include your sign-in method (Apple, Google, or a provided email account), and whether you want the entire account or only specific data deleted.
- The operator will verify the request and inform you of the result within 10 days. Do not send passwords, verification codes, or card details.
What is deleted or retained?
The sign-in account, profile, your posts, comments, ratings and attached images are deleted. Replies written by other users may remain, without your original post content or author information. Public creator names are changed to “Deleted creator”; published motions may remain available so that people who already obtained them can continue using them. Internal creator identifiers and approved submission records needed to provide published motions and link purchase and settlement records are retained for those purposes.
Records may be retained for the periods required by applicable law, including five years for contracts, withdrawal, payment and supply records, and three years for consumer complaints and disputes. Settlement and tax records follow their applicable retention periods.
Deleting an account does not automatically refund App Store or Google Play orders. Restoring purchases associated with the deleted account may no longer be possible.
You can also use the email address above to request deletion of specific data while keeping your account. See the Privacy Policy for details.